Monthly subscription fee is ˆ120 / $139 when AutoPay option is activated, or ˆ126 / $146 when AutoPay option is not activated. Subscription fee will be withdrawn monthly from your account on 1st calendar day of each month by one transaction in full (100%).
To join V-TELL network or change an actual Tariff, funds equal to the amount of days left in the month should be added to Subscriber’s account, and a fee per day should be calculated proportionally. An amount of services included into the tariff (plan) will be provided proportionally to the number of calendar days left in the month of subscription or Tariff change. If subscriber exceeds the amount of services included into the Tariff earlier than à month ends, service fees will be charged based on the Tariff (link to the Tariff details). In case an access to mobile services is temporarily blocked at the moment of a monthly fee withdrawal, the fee will be charged after an unlocking.
When your account balance approaches a switch-off-level zero, a notification will be send to inform you about the account balance and a necessity to add funds. When the funds on account are equal to zero or lower, no tariffed services will be available, except emergency and V-Tell Customer care calls. To avoid the switch-off we recommend you to activate the AutoPay option (link) and stay always connected.
Full access to V-Tell services will be restored after adding funds to make an account balance higher than the switch-off-level. You can add funds on our web-site https://pay.v-tell.com/ or using V-Tell App, which is available in Apple Store and Google Play. After adding funds and restoring an assess to the services, full monthly payment for current month will be withdrawn in accordance with conditions of your actual Tariff.
Tariffs include roam-free network within 25 Home Zone countries and two constantly active phone numbers of selected countries. Calls to / from local phone numbers of the selected countries are charged at local rates for the recipient.
Monthly payment for an extra phone number, that are not included into the Tariff, is ˆ9,95 / $12 per each additional phone number. In case subscriber’s account balance is not sufficient, the number(s) will be out of service until the moment of adding funds to the account balance.
In case the subscriber does not use the services within 30 (thirty) calendar days and no funds sufficient to cover services costs added to their account within that period, additional phone numbers, that are included and not included into the monthly payment, will be blocked, wherein subscriber should pay ˆ9,95 / $12 for an additional phone number. If Subscriber does not use the Services for 90 calendar days and no funds sufficient for monthly fee payment added to the account within that period, subscriber’s account might be voided. To order or refuse extra phone numbers, please contact our Customer care service
US +1 (866) 503-0729
EU +31 (85) 208-5874
Or 90-90 using V-Tell phone number.
Voice calls are tariffed per minute. Calls with duration less than 3 (three) seconds are not tariffed on the territory of Russian Federation. Incoming calls are free of charge in Moscow region and Subscriber does not spend the minutes included into the Tariff package receiving incoming calls in Moscow region. Cost of Call forwarding is equal to the cost of outgoing call towards the direction of forwarding and rated in compliance with Tarrifs’ conditions.
If call forwarding for tariff plan «V-ÕÕÕ» is set up to Russian mobile operators and Russian public telephone networks, firstly the included into the Tariff minutes will be spent. SMS that consist of more than 70 (seventy) symbols in Cyrilic alphabet or 160 (one hundred and sixty) symbols in Latin alphabet will be divided into several parts. Every part will be tariffed as separate SMS.
Fax sending or acceptance are rated at voice calls tariffs in accordance with Tariffs conditions. An amount of data during the session is rounded up - with an accuracy of 150 (one hundred and fifty) KB.
The Service can not be a subject of trade, can not be resold or used with purposes of fraud. When using data functions, you may experience a temporarily speed decrease during the network overload or network interference. Connection speed can be reduced, as well as connection may be terminated or limited due to misuse or illegal application.
Tariff plan conditions may be reconsidered or changed on the basis of preliminary notification announced not less than 10 days before on the web-site https://www.v-tell.com/
This service allows the Subscriber to select telephone numbers of foreign countries from the available list. Additional MSISDN can be added by request.
Selected default number will be shown for every outgoing calls, except calls to countries whose phone numbers have been assigned to your SIM card.
- Create a local presence in whichever country is chosen for the HOME TARIFF PLAN.
- No need to change SIM cards when entering another country. V-Tell SIM card allows you to add and use numbers of any country worldwide, seamlessly.
- Business partners, relatives and friends around the world can call a local phone number, which has been assigned to the Subscribers, paying only their countries local calling rate.
- Subscribers can add multiple phone numbers of different countries to one SIM card. These are permanently assigned phone numbers, which can be deleted from the SIM card upon request.
25 COUNTRIES AND DIRECTIONS OF HOME TARIFF PLAN :
Canada, Chech Republic, Cyprus, Denmark, French Guiana, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Liechtenstein, Martinique, Norway, Poland, Puerto Rico, Russia, Slovakia, South Korea, Thailand, United Kingdom, United States of America, United States Virgin Islands.
218 COUNTRIES, WHERE IT IS POSSIBLE TO PROVIDE V-TELL SERVICES BY PER-MINUTE CHARGING:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chech Republic, Chile, China, Colombia, Comoros, Costa Rica, Cote d`Ivoire, Croatia, Cuba, Cyprus, Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Dominika, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, International maritime networks, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles (Saba, Curacao, Bonaire, Sint Eustatius, Saint Martin), New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northen Mariana Islands, Norway, Oman, OnAir International networks, Pakistan, Palestine State, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Reunion (La), Romania, Russia, Rwanda, Republic of, Saint Barthélemy (French West Indies), Saint Helena, Ascension and Tristan da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French West Indies), Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Satellite telephone operator Thuraya, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, United States Virgin Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.